About

We are Ko-bolt

and we’re on a mission to reduce late payment and bad debt.

Why?

Because we believe that no business should suffer as a result of a late payment or a bad debt.

How?

We blend decades of experience and expertise with product innovation, technology application and an ethos which puts the customer relationship at the heart of everything we do.

What?

We exist to ensure that businesses have the right tools to tackle late payment and reduce bad debt.

Our Ethos

Ko-bolt is an award winning debt recovery company which specialises in getting suppliers paid quickly by making use of the latest technology whilst putting the buyer-supplier relationship at the heart of everything we do. We call it debt resolution.

The first of its kind, our email tracking software lets us see when an email has been sent, delivered and more importantly, how many times it’s opened. This technology enables us to tailor our approach to your customer based on our analysis of the data. We aim to immediately open up a dialogue with the customer to give them the tools they need to talk.

We empathise with the customer and we encourage them to work with us to find a resolution, we focus on expediting payment by offering expert advice and support on improving their cash flow and to reduce bad debt so that they can pay quickly, and the buyer-supplier relationship can be maintained.

Our approach

Our debt collection process focuses on the buyer-supplier relationship. As a result, you can expect swift recovery and the opportunity to engage in future trade.

The environment

Traditional debt collection uses vast amounts of paper in the onboarding, debt placement and the collection processes. As a result of our email first policy, we reduce the use of paper and the carbon footprint that traditional post creates.

Technology

We use specialist email tracking software which allows us to see when an email has been sent, delivered, opened and more importantly how many times, influencing how we approach the customer for payment.

Our Background

Ko-bolt was founded in 2020 by Karl Hague. Karl has spent his career in the credit insurance and collections sector, providing certainty in the form of credit insurance through to risk mitigation via debt recovery and collections. Using data analysis and AI, Ko-bolts’ aim for the future is to bring together what he describes as the three pillars of credit risk: risk prevention, risk management and risk mitigation.

"In a world where late payment is considered normal, our mission is to ensure that suppliers have the right tools to reduce their days sales outstanding, manage their cash flow and protect themselves from the risk of bad debt.
I believe the commercial debt collection industry needs to change. We need to help businesses to overcome the problems they face in light of the economic downturn experienced since the pandemic. What’s required is a sympathetic and consumer approach, to a commercial problem.”

Karl Hague, CEO & Founder

Karl Hague

CEO & Founder

Proud To Be Based In Kent

We are based in the county town of Maidstone just a stones throw away from the historic city of Rochester in the heart of Kent. Just 45 minutes away from central London we are never out of reach.

“We reached out to Ko-bolt following a recommendation from our Insurance broker to help us collect a debt owed that we were unable to recover. We spoke to Karl, who was very easy to deal with and he had a clear and measured approach to our need. The online process to register a debt was very simple. His experience and knowledge in this field is expansive and he really put us at ease throughout the entire process. He even helped us design and develop some useful documents to help us in the future. Great work and you have my full endorsement !!!”

"Abacus have trusted Ko-bolt to collect debts on behalf of our clients. They have done a fantastic job so far, and I have no hesitation in recommending them.”

"Debt placement was a simple activity which was appreciated. The debt placed was relatively large, and had caused problems for nearly 18 months, made more complex by the US headquarters of the debtor. The resolution however, was met within a matter of 3 weeks and at full resolution. Funds were then transferred from Ko-bolt within hours of receipt and confirmation. I must highlight a unique feature of the Ko-bolt model that I believe greatly aided the result and the speed of resolution, is the email tracking software. This feature means it is impossible for the debtor to deny sight or receipt of the legal notifications or cause unnecessary delays. It shows how many times the emails have been opened, forward, read and when these have been forward to other outlets. At all points, I was kept informed of progress. This will mean future engagement and placements."

“In my career as a Credit Manager, I've worked with several debt collection agencies and I have to say that Ko-bolt has delivered the best results for me and my team. The placement process is very quick and simple. The success rate is high and thanks to the buyer-supplier focused approach, we have been able to maintain the relationship with our customers. I have no hesitation in endorsing and recommending Ko-bolt for your debt recovery needs and I have already done so to a number of people in my network. Keep up the good work guys!”

"As a credit insurance broker, I always recommend Karl and the team at Ko-bolt for insured and uninsured debts. They get to work on what's owed immediately and have an incredible success rate. Thanks, Karl!.”

As a small business cash flow is key, and when a customer stopped paying it caused a lot of issues. I was really impressed with the speed the team at Ko-bolt Debt Collection got to work. I was contacted the next day by Karl, and he advised me he would start collection activities right away. Ko-bolt focus on business to business debt collection so this gave me the confidence they could get the job done. Ko-bolt collected the debt in less than two weeks. I am very happy with the service and would not hesitate to recommend them for debt recovery in Kent and the wider UK